Providing
Green
Energy
for
One Brighton
Need Help?
Here's who to contact for assistance
Having problems with heating or hot water?
Call Switch2 on 0333 321 2010
to report a problem with the communal heating system or hot water
Non-urgent problems
If your enquiry is not urgent please email customerservices@switch2.co.uk. Note that Switch2’s normal office hours are Monday to Friday, 8.30am to 6pm
More than just your flat affected?
If there is a more general problem - i.e. a number of flats affected contact Bioman 0333 355 6875
Account and billing enquiries
Note: Switch2 can only attend your property and address faults with the communal heating and hot water system. This includes the meters and consumer interface unit (heat exchanger) equipment in each flat. The hot water and heating system beyond the meters and the consumer interface units are the responsibility of the leaseholder or Moat (in the case of social housing). This includes the filter system in the ventilation unit which should be cleaned annually. If the problem is with equipment inside your flat you will need to contact an engineer of your choice to address the issue.
A R Evans Plumbing & Heating Tel 01273 708 514 or 01273 236 013 www.arevansplumbingandheating.co.uk/contact-us or
Low Carbon Exchange Tel: 0345 457 3434 www.lowcarbonexchange.com/contact/index.php
A R Evans Plumbing & Heating
Engineers that residents have used and are familiar with the equipment are:
Low Carbon Exchange Tel: 0345 457 3434 www.lowcarbonexchange.com/contact/index.php
Contact Us
Send a message using the form below we’ll get back to you as soon as we can.
